All Pretzel Crazy pretzels are created when your order is placed and packed to guarantee the freshness of your selection.
Shipping is calculated at checkout using your total order weight. To give you an idea, our 4" pretzels and crazy bites are about .2 lbs and our 8" pretzels are .5 lbs.
|Order Weight||Standard Shipping||Overnight Shipping|
|0 to 2 lbs||$7.00||$9.00|
|2.1 to 5 lbs||$8.00||$20.00 - $22.00|
|5.1 to 8 lbs||$11.00||$22.00 - $25.00|
|8.1 to 13 lbs||$14.00||$25.00 - $30.00|
|13.1 to 16 lbs||$16.00||$33.00|
|16.1 to 20 lbs||$20.00||$36.00 - $40.00|
You may also pickup your order to save on shipping. Your order can be picked up at:
2403 Bellwood Drive
Pittsburgh PA 15237
Pretzel Crazy proudly ships USPS Priority Mail with the following delivery information:
|East Coast||1 to 2 business days|
|Mid West||2 to 3 business days|
|West Coast||3 to 5 business days|
|Rush Service is available for an extra charge.|
When placing an order during the summer months (May 15 - Sept 15), or to warm climates (above 75 degrees Fahrenheit) all orders must be shipped with cold packs. During these months, we charge an additional $6.00 to cover the extra packing costs. We also highly recommend shipping via overnight delivery.
Due to the delicate nature of the chocolate, if the customer chooses not to ship this way, Pretzel Crazy cannot guarantee the shipment will arrive without melting.
We are pleased to offer the following discounts for large quantity orders.
|25 - 49||$0.25|
|50 - 100||$0.50|
We currently are not able to offer these discounts online, so please contact us to receive the discount.
Pretzel Crazy pretzels can be created in almost any color combination that you desire (corporate colors, professional sports teams, school colors, baby showers, bar/bat mitzvahs, holidays etc.) Additional time as well as additional charges may be necessary. Please contact us for more information.
If your order is a gift, we will add a gift card to your order. There is a space to add this information before you checkout. Please be sure to include:
If you wish to cancel your order for any reason before it ships, please contact us immediately. Because our product is a perishable good, once the order has shipped, we can not cancel your order.
We offer 100% satisfaction guaranteed. We will replace, free of charge, any damaged or unsatisfactory gifts, as long as the claims are placed within 48 hours of the gift being received.
Some Pretzel Crazy pretzels are made with nuts/peanuts. Since all Pretzel Crazy pretzels are made in the same facility, there is a chance that any of our products may contain traces of nuts/peanuts. If you are allergic, we recommend you not consume our product. We apologize for this inconvenience.
If you have additional questions, please feel free to contact us and we will be very happy to assist you.